by Keith Germain | Mar 2, 2021
For decades now, it has been nearly impossible to dig into a public safety or emergency management article, lecture, or class without being told that the answer to our communication woes is interoperability. Ever since the 9/11 Commission released its report in 2004,...
by Keith Germain | Aug 28, 2020
In the runup to what is already shaping up to be a very different 2020-2021 school year, there’s a lot of focus at all levels on what the school day will look like in the era of social-distancing, masks, perpetual disinfecting, and Covid-19. I hear a lot of...
by Christopher Cotter | Apr 28, 2020
In his brief but powerful book, Leadership is an Art, author Max DePree warns of the dangers of entropy. The term, born from the study of thermodynamics, reflects a natural tendency for all things to deteriorate. Mr. DePree employed the term to illustrate that...
by Keith Germain | Jan 14, 2020
Imagine you arrive at your regional cardiac hospital for that emergency double bypass surgery when the surgeon greets you with exciting news: “We’ve got an amazing new medical instrument and procedure we’ll be using for your surgery. It’s never been used on an actual...
